The phone rings and your hands are full. Novi picks up.
Novi answers booking calls and takes the table. If a call needs a person, it passes it to your team.
07700 900418
Friday 18:42 · answered by Novi
- CallerHi, have you got a table for four at half seven tonight?
- NoviLet me look. Yes, 7:30 is free. What name shall I put it under?
- CallerSam, please.
- NoviDone. Four people at 7:30, under Sam. See you tonight.
What Novi takes off your hands.
“Table for four, Friday?”
Novi checks the diary and books it.
“Can we move to 8?”
Changes and cancellations, with no call back needed.
“Can I speak to someone?”
Passed to someone on your team.
Bookings on a floor plan.
- Tables and seats laid out like your room.
- A waitlist for when the room is full.
- Guest notes next to the booking.
Illustrative, with sample entries only.
More of the room is on the way.
A cashier desk, kitchen tickets, an owner portal, a waiter tablet and online ordering. We're building them now.
Weighing an assistant against a human answering service? Read the plain comparison.
Facts about Tableline
What is Tableline?
An AI voice assistant, Novi, that answers the phone for restaurants, clinics, salons, garages and resorts.
What does it do on a call?
Books, moves and cancels bookings, answers simple questions from information you give it, and passes the call to a person when one should take it.
Does it say it is an AI?
Yes, if a caller asks.
What does it cost?
Monthly plans in US dollars: 200 calls $249, 300 calls $399, 500 calls $499, plus a one-off $250 set-up fee.
What if we pass our call limit?
New calls go to a person on your team and we ask if you want a bigger plan. No charge per extra call.
Where do bookings go?
Into the booking desk: floor plan, guest list, waitlist, reports.
Can I hear it first?
Yes, "Talk to Novi" on the site.
What is not ready?
Cashier desk, kitchen tickets, online ordering are being built.
Related reading.
Other busy places.
Want Novi on your restaurant phone?
Tell us about your business and a person will reply by email.
