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The phone, answered.

Novi picks up when you can't, books the table or the appointment, and hands the tricky calls to you.

Get startedSee how a call goes
How it works

One call, start to finish.

01

The phone rings.

You're mid-service. Novi answers in your restaurant's name and listens to what the caller wants.

02

It's booked.

Novi checks the diary, offers a time that's free and books it. No call back, no note on a napkin.

03

The kitchen gets the ticket.

When Sam's table orders, the ticket prints at the pass. The same booking, all the way through.

Restaurant system, coming
Booked by Novi

You set the rules. Novi books what it can and hands the rest to a person on your team.

Your hand-over rules

Complaints, big parties, anything unusual. You choose which calls come straight to you.

Straight answers

Novi doesn't pretend to be anyone. If a caller asks whether it's an AI, it tells them.

No guessing

If Novi doesn't know something, it says so and passes the call on, rather than making it up.

Booking desk

Every booking, in one diary.

What Novi books sits next to the walk-ins and the bookings your team takes. Nothing double-booked, nothing lost.

More about the booking desk
For restaurants

Then the rest of the room.

A cashier desk, kitchen tickets, an owner portal, a waiter tablet and online ordering, working from the same bookings. We're building it now.

See what's coming
Who it's for

Made for busy hands.

Pricing

From $249 a month.

Three plans by number of calls, a one-off $250 set-up fee, and no charge per extra call.

Compare plans

Let Novi get the phone.

Tell us about your business. A person replies by email and sets everything up with you.

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