A phone that rings out is bad hospitality.
Good hospitality makes people feel looked after. A phone that rings and rings does the opposite, and it usually happens at the busiest moment of the day.
Tableline fixes that one thing. Novi answers the phone for restaurants, clinics, salons, garages and resorts. It books tables, appointments and stays, and passes the call to your team when a person should take it.
Novi is the voice on the line
Novi is an AI assistant. It doesn't pretend otherwise: if a caller asks, it says so.
A person stays in charge
You decide which calls come to you. We'd always rather Novi passed a call on than guessed.
What Novi does on a call
Novi answers when your phone rings. It asks what the caller needs, checks your diary, and books a table, an appointment or a stay. It can also move or cancel a booking, and answer simple questions from the information you give it, such as opening hours.
What Novi does not do
Novi does not invent answers. A question it cannot answer goes to a person on your team. It does not give medical advice, and it does not quote prices unless you tell it exactly what to say.
Who it is for
Tableline is for places where hands are busy and the phone keeps ringing: restaurants, clinics, salons, garages and resorts. You can read the plans and prices and the questions people ask us before you get in touch.
Facts about Tableline
What is Tableline?
An AI voice assistant, Novi, that answers the phone for restaurants, clinics, salons, garages and resorts.
What does it do on a call?
Books, moves and cancels bookings, answers simple questions from information you give it, and passes the call to a person when one should take it.
Does it say it is an AI?
Yes, if a caller asks.
What does it cost?
Monthly plans in US dollars: 200 calls $249, 300 calls $399, 500 calls $499, plus a one-off $250 set-up fee.
What if we pass our call limit?
New calls go to a person on your team and we ask if you want a bigger plan. No charge per extra call.
Where do bookings go?
Into the booking desk: floor plan, guest list, waitlist, reports.
Can I hear it first?
Yes, "Talk to Novi" on the site.
What is not ready?
Cashier desk, kitchen tickets, online ordering are being built.
