Privacy notice
Last updated: 14 October 2026
This notice explains what we do with personal data on this website and in the Tableline phone service. We keep it plain on purpose.
Who we are
Tableline is a trading name of Wadood Ahmad, an individual trader based in Faisalabad, Pakistan. For anything in this notice, email minh@tablelineofficial.com.
What this website collects
- Contact and get-started forms: your name, email address, type of business, the plan you are interested in and your message. We use them only to reply to you and set things up.
- Talk to Novi demo: your name, email address and type of business, then the voice call itself, which is handled by our voice provider. Novi may ask about your business (its name, town and how many calls you get) so a person can follow up, and we note those answers with your enquiry.
- Spam protection: Cloudflare Turnstile checks that a form is filled in by a person.
- Your cookie choice: saved in your browser so we do not ask every time. See the cookie policy.
- Analytics, only after you press Accept all: Google Analytics and our own simple counter, which count visits and clicks on this site (pages viewed, button clicks, rough location, device type). We do not use them for advertising.
- Payments: when you buy, Paddle collects your payment details and billing information. We receive your name, email, plan and subscription status, not your card number.
Calls handled by the Tableline service
Tableline answers calls for businesses that use it. For those calls, the business is the data controller and Tableline acts for it as processor.
- Voice AI: Novi is an AI assistant. It does not claim to be a person, and if a caller sincerely asks, it says it is an AI.
- Recording: a call recording or transcript is kept only if the caller agrees to it. Without agreement we keep only the booking details and a short summary.
- What we keep: caller name, phone number and booking details, and the recording or transcript where the caller agreed.
Why we use data
- To reply to your enquiries and set up your account (our legitimate interest in running the business, and to take steps you ask for before a contract).
- To provide the service you pay for, including taking payments (to perform our contract with you).
- To understand how the site is used (your consent, which you can withdraw at any time).
How long we keep it
We keep enquiries while we are in touch with you and for a reasonable time after, so we can answer follow-up questions. For customers, account, booking and call records are kept while the account is active and are deleted or returned to the business when it closes, unless the law says we must keep something. You can ask us to delete your data sooner.
Who we share it with
We use these providers to run the service. Each only gets what it needs:
- Cloudflare: hosts this website and checks forms for spam.
- Supabase: stores our database. Oracle Cloud: runs our application server (in Singapore).
- Retell AI: handles the voice calls.
- Paddle: takes payments and issues receipts.
- Google (Workspace, and Analytics if you accept analytics): our email, and site statistics.
Because we and these providers work in several countries, your data may be processed outside the country where you live, including Singapore and Japan. We choose providers that protect data, and we do not sell personal data.
Your rights
Depending on where you live, you can ask us to:
- show you the data we hold about you;
- correct it or delete it;
- limit or object to how we use it;
- give you your data in a portable format;
- stop using it where you gave consent, at any time.
If you are in the UK you can complain to the Information Commissioner's Office (ico.org.uk). If you are in the EU, you can contact your local data protection authority.
Contact
Email minh@tablelineofficial.com for anything in this notice or to use your rights.
