Refund policy

Last updated: 14 October 2026

We want you to be sure before you commit, so the first month comes with a money-back promise.

First month: 14 days, money back

If Tableline is not right for you, email us within 14 days of your first monthly payment and we will refund that monthly payment in full.

Set-up fee

The one-off set-up fee ($250) is not refundable. We start setting up your account, your opening hours and your phone line as soon as you pay, and that work is done for you.

After the first month

Monthly payments after the first one are not refunded for a month that has already started. You can cancel at any time to stop the next payment, and the service keeps working until the end of the month you paid for.

How to cancel

Email minh@tablelineofficial.com and say you want to cancel. We confirm by email.

How refunds are paid

Refunds go back to the card or payment method you used, through Paddle, our payment provider. They can take several days to show on your statement.

Your legal rights

This policy does not remove any rights you have by law. If something went wrong with the service itself, tell us and we will put it right or refund you where it is fair to do so.

How to ask

Email minh@tablelineofficial.com. See also the terms.